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To report a fire or emergency
For customers who do not have English as their first language or customers who are hearing impaired or mute, the Australian Government provides the following services:
- Translating and Interpreting Service (TIS): call 131 450
- National Relay Service (Speak and Listen): call 1300 555 727 then ask for Triple Zero (000)
- National Relay Service (TTY users): call 133 677 then ask for Triple Zero (000)
- Internet Relay users can make an online call then ask for Triple Zero (000)
- SMS Relay users can send an SMS to 0423 677 767
TTY (Speak and Read, Type and Read and Type and Listen)
Standard and overseas calls: 133 677
TTY 106 is a dedicated text-based emergency relay service with direct access to fire, police and ambulance services.
If you don't speak English you can call Triple Zero (000) and ask for fire, police or ambulance services. Once connected you need to stay on the line and a translator will be organised.
We have home fire safety information in several languages.
