Emergency+ App

Emergency App Image

Save the app that could save your life – Emergency+

In an emergency, time and location accuracy are critical. By downloading the “Emergency+” app, you’ll equip yourself with a powerful tool that will help you call Triple Zero (000) quickly and allow you to accurately communicate your location to emergency call-takers.

Emergency+ is a national app developed by Australia’s emergency services and their government industry partners helping people to call the right number at the right time, anywhere in Australia.

Emergency+ also includes State Emergency Service (SES) and Police Assistance Line numbers as options, so non-emergency calls are made to the most appropriate number.

What is Emergency+?

  • Emergency+ is an Australian national emergency app which has been endorsed by state and territory governments.
  • The Emergency+ app is free and available on iOS and Android devices through the Google Play and Apple App stores.
  • Emergency+ is available in English, Japanese, Simplified Chinese and Traditional Chinese.

How the app works

  • The app uses a mobile phone’s GPS functionality and ‘what3words’, so callers can provide emergency call-takers with their location information as determined by their smart phone.
  • The ‘what3words’ technology divides the world into 3m squares and gives each one a unique three-word identifier.
  • A what3words address means any precise location can be communicated with just three words. Unlike street addresses, what3words addresses work offline, so can be used in remote areas with poor data connection.
  • In addition to the location function, the app also encourages people in Australia to call the correct number for help in emergency and non-emergency situations – i.e. Triple Zero (000), 132 500 for the SES and 131 444 for the Police Assistance Line (PAL).