Effective 1 July 2017
The schedule of fees is available in the SA Government Gazette.
Note: the fees listed in the government gazette do not include GST which must be added.
|
Code |
Type of Incident / Interpretation |
|
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UNWANTED ALARMS |
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|
702 |
Alarm operates due to extreme weather conditions- storm, lightning, thunder, heat, etc. |
No Charge |
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Only use when storm conditions exist. Not to be used if only raining. |
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|
706 |
Council or SA Water causes pressure fluctuation through mains. |
No Charge |
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Refilling has caused water fluctuations in adjacent building's sprinkler systems (could expect more than one event at the same time). If pressure equalisation use 734. |
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|
707 |
Alarm operates due to power surge/spike or short circuit. |
No Charge |
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An external anomaly in the power supply to the building has caused operation of the fire alarm. Other electrical equipment been affected (computers, lights)? |
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|
708 |
Attending Officer unable to locate detector indicated by fire alarm panel. |
Charge |
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1)Building or detector additions have occurred without changes to Fire Alarm Plans. |
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MALICIOUS/MISCHIEVOUS UNWANTED Alarms |
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711 |
Malicious or mischievous damage to MCP's or detectors/sprinkler heads. |
Charge |
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Deliberate act to interfere with detection equipment, due to a lack of security? |
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SUSPECTED MALFUNCTIONS |
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730 |
Fire alarm panel in normal condition on arrival including panel reset. |
Charge |
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This may indicate that there is a fault or management has reset the alarm - if you suspect this please record it in your comments section, and raise the issue with onsite management. |
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|
734 |
Sprinkler suspected malfunction - includes water pressure fluctuations/equipment faults. |
Charge |
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Insufficient pressure above alarm valve due to a lack of maintenance (causing leaks), no automatic jacking pump installed. |
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|
737 |
Fire Indicator Panel - normal on arrival - line fault/open line. |
No Charge |
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Problem due to damage to Telstra line to MFS monitoring centre i.e. events over which building owner/occupier has no control. If Communications indicate reset prior to arrival use 730. |
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|
738 |
Fire Indicator Panel malfunction- fault in panel, inadequate maintenance, low battery. |
Charge |
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This equipment is the property of the building owner/ occupier and is responsible for maintenance (AS1851). |
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|
739 |
Alarm System suspected malfunction. |
Charge |
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This equipment is the property of the building owner/ occupier and is responsible for maintenance (AS1851). |
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|
747 |
Detector suspected malfunction. |
Charge |
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This equipment is the property of the building owner/ occupier and is responsible for maintenance (AS1851). |
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SIMULATED CONDITIONS WITH NO FIRE |
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|
751 |
Smoke detector operated-no fire-external smoke eg bushfires, rubber burnouts etc. |
No Charge |
|
External smoke causing the operation of alarm, beyond control of the building owner/occupier (BBQ's, fire next door, lawn mower, roadworks). |
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|
752 |
Heat detector operated - no fire - heat from other location. |
Charge |
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Heat causing activation from non fire source (oven, autoclave, radiator, motor vehicle). Suggests poor location of detector/s. |
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|
756 |
Cooking fumes - toast, foodstuffs etc. |
Charge If Attend |
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Unsuitable or non-maintained ventilation equipment, incorrect detector type/ location or cooking in an inappropriate area. |
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|
758 |
Simulated conditions - incense, candles, sparklers, smoke machine etc. |
Charge If Attend |
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Avoidable operation of fire alarm system. Note, some premises have written approval for circuit isolation prior to use of smoke machines in venues. Refer Community Safety and Resilience Department. |
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UNINTENTIONAL ALARMS-NOT INVOLVING A SUSPECTED MALFUNCTION |
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|
762 |
Accidental operation of alarm, includes where human activity has simulated a fire situation. |
Charge If Attend |
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Detector operated inadvertently by human action e.g. MCP knocked, vehicle knocks sprinkler head, diesel/petrol vehicles near doorways etc. |
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|
763 |
Failure to notify when testing or incorrect test by servicing company personnel. |
Service Co ID |
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Alarms contractor has failed to place system into test to conduct repairs or maintenance on system. Could also have touched terminals inside panel or isolated incorrect area prior to work, creating MFS response. |
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|
764 |
Incorrect testing by premise's staff or maintenance staff. |
Charge If Attend |
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Consideration has been given (for additional waived attendances) to allow staff to train with the operation of their fire alarm panel. |
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|
765 |
Alarm activation by outside tradesman/occupier activities. |
ID Tradesperson |
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Work being carried out in building by internal/ external contractors or building owners/occupiers. Worksite briefing prior to work? |
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|
766 |
Alarm activation due to poor building maintenance-dust, cobwebs, insects etc. |
Charge |
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Building occupier/owner has failed to sustain reasonable standards of maintenance in accordance with AS1851. |
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|
767 |
Alarm activation due to aerosol use - e.g. hairspray, insecticides, deodorant etc. |
Charge |
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Building occupiers/ staff should be trained in the risks of and be aware of the use of sprays adjacent to detectors. |
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|
768 |
Alarm activation due to steam- shower, bath, sauna, urn/kettle etc. |
Charge |
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Alarm systems has not been designed and installed "fit for purpose", required by Australian Standards. |
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MONITORED ALARM SYSTEM - FIRE INDICATOR PANEL |
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|
772 |
FIP activated - ATU not activated management rang/bell ringing. |
Charge |
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There is a system fault if not operating correctly. Monitoring equipment owned by and required to be maintained by owner/occupier. |
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|
773 |
FIP not activated- ATU activated. |
Charge |
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System fault if it is not operating correctly. Monitoring equipment (fire alarm panel and ATU) is the property of the customer and required to be maintained by owner/occupier. |
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PRIVATE ALARM SYSTEMS |
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|
745 |
Unwanted alarm call-outs by Private Security Company - domestic premises (alarm 00/000). |
Charge |
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Follow by previous code to identify reason for alarm. |
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|
746 |
Unwanted alarm call-outs by Private Security Company - commercial premises (alarm 99/999). |
Charge |
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Follow by previous code to identify reason for alarm. |
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UNMONITORED ALARM |
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Domestic Alarms Only |
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|
741 |
Sprinkler suspected malfunction |
No Charge |
|
742 |
Smoke detector suspected malfunction |
No Charge |
|
743 |
Heat detector suspected malfunction |
No Charge |
