Managing unwanted alarms - MFS Monitored

Managing malicious calls

Managing system faults - alarms

Managing system faults - sprinkler

Building design problems

Managing building maintenance

Modify the alarm system

Additional responsibilities



Managing malicious calls and Manual Call Points (MCP) 

Unwanted alarm activations often occur where children or youths purposely set off an automatic fire alarm system, generally by operating a MCP.

There is a difficult balance involved in making it hard for vandals to activate the system, while still making it easily activated during an actual emergency.

Solutions to address malicious activations may include:

  • Establish if the building is required to have MCP's installed in "high risk" locations?
  • Conduct frequent security patrols to prevent vandalism.
  • Place security cameras at MCP locations.
  • Locate MCP's in highly visible locations where offenders will feel vulnerable.
  • Administer fines and penalties for offenders who maliciously cause unwanted alarm activations.
  • Place correct informative signage near alarm.
  • Keep the alarm clear from obstructions.
  • Frequently check that the glass is intact
  • Put covers on MCP's to avoid accidental activation by bumping or weather
  • Ensure all manual call points, other than the MCP located adjacent to the Fire Indicator Panel (FIP), to be programmed to activate locally only. MCP's installed under a performance assessment may not allow this unless a building variation is submitted to the Local Authority.

It should be noted that no modification of your fire alarm system should be undertaken without prior approval of the South Australian Metropolitan Fire Service (MFS).

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